Refund Policy

Last updated: August 2026

Our policy

If Marovoya Pro is not right for you, email us within 14 days of a charge and we will refund it in full. You do not need to give a reason.

How to request a refund

Email support@marovoya.com from the address on your Marovoya account and tell us which charge you would like refunded. We reply to every request, normally within two business days.

How long refunds take

Once approved, the refund is issued to your original payment method. Your bank or card issuer usually takes a further 5–10 business days to show it.

Cancelling versus refunding

These are different things. Cancelling stops the next charge but leaves your Pro access running until the end of the period you have already paid for. A refund returns money for a charge that has already been taken. You can cancel at any time from your account settings.

Renewals

Pro renews automatically each week or month until you cancel. We do not refund a renewal you forgot to cancel as a matter of course, but if a renewal genuinely caught you out, write to us — we would rather sort it out than keep money you did not mean to spend.

Who you are buying from

You are buying directly from Marovoya. PayPal processes the payment and moves the money — your statement will show a PayPal reference — but the sale itself, and this refund policy, are ours. PayPal’s own User Agreement also applies to how you pay, and this policy sits alongside it rather than replacing any right you have under consumer law.

Contact

Questions about billing or this policy: support@marovoya.com.